Shipping
Info:
Payment
Information:
We accept Visa and Mastercard. We also accept Pay
Pal, checks or money orders. When using Paypal,
use this email to send payment: sales@giftbasketshoppes.com
Also
include your personalized greeting (i.e. occasion,
your message) in here so we can customize the gift
card.
Shipping
Information:
Single basket orders received by 8 am EST Monday
through Friday are guaranteed to ship the same day.
Single basket orders received after 8 am EST will
be shipped the next business day. We reserve the
right to alter the cut-off time for same day shipping
during holiday peaks. UPS Ground delivery service
will be used unless otherwise specified. Use the
map below as a guide to judge how many business
days it typically takes UPS to deliver a parcel
from our New York facility to another destination
in the continental US. UPS Ground service does not
guarantee delivery times to residential destinations.
For faster delivery with guaranteed delivery times,
use 2-Day Air or Overnight Air Express. Saturdays
and Sundays are not counted when calculating the
number of days a parcel will spend in transit.
Return
Information:
Although we strive for complete satisfaction, there
are times when only a return of the basket will
do. No problem. We only ask that you follow a few
steps and we will cheerfully refund your money:
1)
To receive credit/refund for a gift basket you MUST,
within 20 days from the date shipped, return any
unopened merchandise in its original condition along
with the following conditions:
2)The
return must be preauthorized by contacting Chestnut
Creek by email: sales at chestnutcreekgiftbaskets.com.
The item must be in new condition. In other words,
no stains, rips, or tears and prepackaged items
from the manufacturer must be unopened.
3)The
customer is responsible for all shipping and handling
charges. Chestnut Creek reserves the right to deny
refunds to those customers who have not met the
above criteria.
4)Once
the above criteria has been met, please include
the following information with your return:
* Full name:
* Street Address:
* City:
* State:
* Zip Code:
* Country:
* Phone Number:
* E-mail Address:
* Original order confirmation no. or invoice no.:
* Return authorization code
* Reason for return:
