Single
basket orders received by 8 am EST Monday through
Friday are guaranteed to ship the same day. Single
basket orders received after 8 am EST will be shipped
the next business day. We reserve the right to alter
the cut-off time for same day shipping during holiday
peaks. UPS Ground delivery service will be used
unless otherwise specified. Use the map below as
a guide to judge how many business days it typically
takes UPS to deliver a parcel from our New York
facility to another destination in the continental
US. UPS Ground service does not guarantee delivery
times to residential destinations. For faster delivery
with guaranteed delivery times, use 2-Day Air or
Overnight Air Express. Saturdays and Sundays are
not counted when calculating the number of days
a parcel will spend in transit.
Return Information: Although we strive for complete
satisfaction, there are times when only a return
of the basket will do. No problem. We only ask that
you follow a few steps and we will refund your money:
1) To receive credit/refund for a gift basket you
MUST, within 20 days from the date shipped, return
any unopened merchandise in its original condition
along with the following conditions:
2)
The item must be in new condition. In other words,
no stains, rips, or tears and prepackaged items
from the manufacturer must be unopened.
3)The
customer is responsible for all shipping and handling
charges.We have the right to deny refunds to those
customers who have not met the above criteria.
4)Once
the above criteria has been met, please include
the following information with your return:
* Full name:
* Street Address:
* City:
* State:
* Zip Code:
* Country:
* Phone Number:
* E-mail Address:
* Original order confirmation no. or invoice no.:
